Client Testimonials: The FRENCH INCOMING Experience
'' I worked with Pierre leading up to the World Conference of Rose Societies in Lyon, France. Pierre’s attention to detail and ability to secure difficult to get space (my dates clashed with the Monte Carlo Grand Prix and Cannes Film Festival) indebted me to him. The research into rose garden visits were thorough and the final tour agenda excellent. His responses to my questions were always prompt and informative. My group, experienced travelers all, spoke in glowing terms of the quality of the arrangements, and the knowledge and professionalism of the driver guides provided. I will most certainly use French Incoming for future French tour arrangements and have no hesitation in my recommendation to you, to do the same.''
Lionel H Newton, Managing Director, Newton International Ltd, Arizona(Custom tour, World Conference of Rose Societies in Lyon, France + pre and post tours)
''As a travel operator from Australia, I seek ground support from different travel businesses all over the world. My single most important need, is to work with people who are big on service, deliver what they say they will deliver and to partner with people I can trust. I’m very happy to say that Pierre-Yves is certainly in this category. Our trips to France have gone very smoothly with the support of Pierre-Yves’s business. In fact, one of my customers wrote to me in length on return from her trip, to tell me what a wonderful experience she had, and that how Pierre personally, made her trip extra special with his knowledge and service skills. Of course, this is “music to my ears”. A happy customer is a repeat customer. I would have no hesitation whatsoever to recommend Pierre-Mazeaud and his business for tour operators and travellers alike. ''
Brett Goulston, Director, Blue Dot Travel, Australia(Custom tour, WWI in Northern France)
'' I have had the pleasure to work with French Incoming. Over the past two years, I have not had to be concerned with any of the travel needs of my customers. French Incoming understands the unique needs of luxury leisure travelers, and deliver spectacular services, along with its suppliers. I can tell that French Incoming works well with its many suppliers all around France. Pierre has a very strong work ethic and continues to show integrity and initiatives when dealing with my requests. Pierre has always informed me of potential upcoming issues and has taken control by adpating the tours. French incoming has become a trusted resource and partner from the moment we began working together. The key factors for continuing to work with French incoming is their product knowledge dedication and willingness to adapt to our customer's needs and requirements. I, at World travel, am very satisfied and happy to be a client of French Incoming and I am looking forward to our next collaboration. ''
Terry Hartnett, World Travel, Tulsa, OK(Private Custom Tours)
''We had the best tour ever. Thank you for your professionalism and top marks on all the hotels. They were really great. I will definately recommend your company. People really appreciated all the effort put in, it was the trip of a life time. One of the best thing I have ever done!''
Cameron Tompkins, Vancouver Rowing Club, B.C., Canada(Custom tour, rugby team travel, France & UK)
''I had two tours with French Incoming. We reached Pierre online. As we were looking to replace our handler in France, and inquired with a few suppliers. Pierre's answer were better than the others and gave us the feeling he will take care of our groups. Also, he was competitive. We had a group of 2 buses , then another group of one bus with him. We were happy with the honest and ''clean'' style and service.''
Ezer Kalmovitcz, Holyland Pilgrimage Tours, Israel
''Our first group of nearly 50 people was a complete success due to the wonderful arrangement made by French incoming for the group and attention to every details. We are also appreciative of your responsiveness and flexibility during the planing of the trip. Once the trip is planned, the sucess of the tour lies in the hand of the tour manager. Catherine, the tour manager you hired was sensational! our travelers just raved about her. We look foward to a continued relashionship with French incoming and proud to showcase our new 12 Day Joie de Vivre that you helped us customize.''
Anne Davis, President, Cruises & Tours World Wide, Saint Louis, MO